Frequently Asked Questions
Everything you need to know about your fitness journey with BetterMe.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy for workout gear?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please note that for hygiene reasons, certain items like water bottles and sweatbands are final sale.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for your performance gear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products eco-friendly?
BetterMe is committed to sustainability. Many of our yoga mats and apparel items are made from recycled materials and non-toxic, biodegradable components.